Call about our DEALS today! 937-299-2037

About Us

We are a family-owned business that has proudly served the Cincinnati and Dayton tri-state areas for 20 years. We take pride in offering excellent customer service and remain committed to providing the best options for our valued customers. Our services include the installation and maintenance of central vacuum systems, along with air duct and dryer vent cleaning. Additionally, we offer top-of-the-line vacuum cleaners for sale and provide service/repair for most vacuum brands.

Air Duct Cleaning & Dryer Vent Cleaning

Our Story

For more than four decades, our journey as business owners has been marked by evolution and dedication. Our initial venture in the restaurant industry laid the foundation, and in 2004, we transitioned our focus to the vacuum systems industry. Since then, we have been honored to continuously serve the Cincinnati and Dayton tri-state areas. Our family-owned enterprise is led by Ken, the owner and father, along with the invaluable contributions of Kelsey, his daughter, and Isaac, a cherished family friend. Our unwavering commitment to excellence remains the driving force behind our operations, allowing us to take immense pride in our service to the community.

Central Vacuum Systems

Bagged or Bagless Vacuums?

In the beginning, all vacuums were designed without bags. However, the introduction of paper bags marked a significant advancement as they provided a superior alternative by drastically reducing the spread of dust. People generally inquire about bagless vacuums for two main reasons: Economical Consideration: Some individuals seek to economize on bags. Dust Reduction with HEPA Filters: Others express interest in bagless vacuums due to their utilization of HEPA filters, which are recognized for their efficacy in dust containment. While HEPA filters are indeed highly efficient, it's important to note that they require periodic replacement, usually at least once a year, and more frequently if there are young children or pets in the household. These replacements can be relatively expensive, ranging between $29 and $59 per filter. In comparison, expenditures of this magnitude are nearly unattainable for paper bags, making the use of bags a more cost-effective choice. Seeking a solution for minimizing dust? A helpful analogy is your domestic trash cans. Do you utilize trash can liners? Certainly! This practice is more hygienic and prevents waste from infiltrating unwanted areas. Similarly, opting for vacuum bags over emptying a bagless canister accomplishes a similar outcome. Discarding a vacuum bag rather than emptying a bagless canister confines dirt and dust particles, eliminating the risk of them re-entering the air and resettling on recently cleaned surfaces. The majority of the bags we offer are equipped with micron filtration technology and are competitively priced. Micron filtration bags effectively cleanse the air of dust while maintaining the interior of your vacuum in pristine condition. They also contribute to odor reduction, including the presence of pet odors. Would you like to delve further into this topic? Feel free to visit us in person or contact us at 937-299-2037. We're here to assist you with any inquiries you may have.

Why Clients Love Us

I had Ken with Vacuum Concept to install a central vacuum system in our new build home. I would recommend purchasing this household utility to anyone. Ken was very, very accommodating. Excellent work and highly recommended. Nice people!
D DeBlanc
D DeBlanc
I had Ken with Vacuum Concept to install a central vacuum system in our new build home. I would recommend purchasing this household utility to anyone. Ken was very, very accommodating. Excellent work and highly recommended. Nice people!
Very friendly employees. The service was great. The belt broke on my Bissell pet pro floor cleaner 45 min before they close and they were able to hook me up right away. This was the second time I needed their service and the second time they came through. Great company, great employees...
Byron Roberts
Byron Roberts
Very friendly employees. The service was great. The belt broke on my Bissell pet pro floor cleaner 45 min before they close and they were able to hook me up right away. This was the second time I needed their service and the second time they came through. Great company, great employees...
Friendly staff jumped up and took a look at my Shark vacuum immediately. Within 15 mins, they had diagnosed the problem, replaced the filter, and had me on my way. Less than $17 for the filter, tax, and excellent service. Easily saved me over $100 or more since I was ready to...
Greg Ruppert
Greg Ruppert
Friendly staff jumped up and took a look at my Shark vacuum immediately. Within 15 mins, they had diagnosed the problem, replaced the filter, and had me on my way. Less than $17 for the filter, tax, and excellent service. Easily saved me over $100 or more since I was ready to...

Shipping & Returns

At Vacuum Concepts, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we're here to help. Returns: You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Please contact our customer service team at vacuumconcepts@yahoo.com or 937-299-2037 to initiate a return. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies. Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item. Please ship your return to: Vacuum Concepts 2304 E Dorothy Lane Kettering, OH 45420 Damaged or Defective Items: In the rare case that your item arrives damaged or defective, please contact us immediately at vacuumconcepts@yahoo.com or 937-299-2037 with details and a photo of the damaged or defective item. We will arrange for a replacement or refund as necessary. Thank you for shopping at Vacuum Concepts! If you have any further questions or concerns, please don't hesitate to contact our customer service team.

Come visit us

Vacuum Sales/Repair Store
2304 E Dorothy Lane Kettering, OH 45420
Mon-Fri 10:00 AM — 6:00 PM Sat 10:00 AM - 3:00 PM Sun CLOSED